Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello allDoes anyone know the IP Addresses for the EE Primary, and Secondary, DNS Servers?Thanks in advanceKevin
We have inherited an old PC with built-in WiFi but it's only 802.11n and can't see the SH+'s network / SSID.I've read that the SH+ should have an option to revert from WiFi 6 to WiFi 5, but this option is not visible. Apparently it was removed in the...
I recently changed my BT router for an EE router. With my BT router, I had a 'repeater' disc linked to the router in order to extend my WiFi home coverage. My current BT disc does not appear to link with my EE router, is there a solution to this?. My...
I’ve been having problems with my Broadband since January. I was moved on to full fibre with EE having previously been with BT. I have rung customer services on numerous occasions and finally received an engineers visit on 1st July. His report highli...
When I turn my nvidia shield on it states no ethernet connected, I need to unplug ethernet cable from hub and reconnect it back into hub everytime. Also I use a vpn when using apps on the shield and I need to force stop the vpn and turn it back on fo...
Hi everyone,I’m hoping someone at EE or in the community can help me resolve this frustrating issue.I was recently charged £160 by EE for a router that I already returned. I had requested a return bag, and as soon as it arrived, I sent the router bac...
I am having trouble pairing my ee smart router with my ee wifi extender the pair just will not connect with one another either by wps button or ethernet cable. i get the flashing blue light on both but then the wifi extender just goes back to red onc...
Hi, is there any problems in BR8 area?
As I understand, this hasn’t been possible due to the 1.6 BB packages being on a different ordering system, which seems incredible to me. I’m desperate to move away from Sky Stream to EE for TV and this is very frustrating. Does anyone have any indic...
