Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the EE Smart Hub Plus + Smart WiFi Plus + Smart Hybrid Connect. I have approx. 30 connected devices across the home (including IoTs) but this can spike when the kids have friends around. Rarely goes above 40 devices though.Roughly every 3 week...
MOBILE PHONE ON EE NETWORK IS WORKING GOOD AT MOMENT IM NOW HAVEING MAGER PROBLEMS WITH INTERNET KEEPS CUTTING OUT I WAS PROMISED FULL FIBRE 900 FULL SPEED IVE RAN SEVERAL SPEED TESTS ON DIVERENT APPS SHOWING 75 GPS ITS BLOODY RIDICULOUS I WAS A BT ...
Im an EE broadband customer, recently fibre was installed in our block of flats. I contacted EE (through store) and they are telling me i have to pay an early termination fees to upgrade. Surely this is not right as if i go to sky or talk talk they w...
I was recently 'advised' by BT to switch from my BT SH2 to the EE Smart Hub Plus. I think it's fair to say that since switching, there's been nothing but issues with it.The most impactful issue has been that I am getting complete connection dropouts ...
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
I had a problem with my broadband because of a fault with the hub which needed to be replaced. My landline telephone also wouldn’t work for more than a week while I waited for the engineer to come. As I had wanted to keep it for emergency contact it ...
For some reason my broadband connection has been interrupted or cut-off for the last fortnight. I’ve contacted EE & the same engineer has visited twice & informed me that the problem is at the exchange & only BT Open Reach can fix it. I transferred t...
Hi.I've recently got EE Full Fibre 900 to the property. When I was discussing this option with staff at EE, over the phone (names and email addresses obtained) I was told, with confidence, that I could get a static IP address which is important for w...
I have recently moved over to EE and have the smart hub pro with 3 range extenders. I have lots of home automation and I used to have an Asus router where everything worked perfectly. Since moving to this EE router every week Im having to reboot or r...
I have recently changed to Full Works Fibre 67 and it has been Trouble all the way!There were a lot of time consuming issues getting it set up (by us) and eventually I was getting speeds of 60m at my desk top PC. In my call last week (about voice ma...
