Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi there.Ive been having an issue where anything connecting to the router with ethernet can take up to a minute to get connected.Ive tried resetting the router and updating devices but it doesnt help.It seems to be some bug in the router as ive never...
I keep getting e-mail and text reminders to send back EE router, I sent it back on 14/11/2024 14:24pm as I have the Post office receipt. They keep saying I'm going to be charged £85 if they don't receive it by the 6/01/2025. Can I post my receipt ...
I had Fibre to the Property installed about 10 days ago. Whenever trying to upload a large file (80MB) the broadband connection is lost. I have had 2 successful uploads at the expected speeds, otherwise it is painful with broadband disconnecting mayb...
How do I alter the EE broadband settings ? at present I cannot access things like Lottery checker or facebook
Hi All,I'm hoping someone might be able to explain something to a not-so-tech-savvy EE customer...We're currently paying for EE's Full Fibre Gigabit broadband, which clearly advertises a 900MBs download speed with a guaranteed minimum of 700. I've no...
Hoping for a bit of assistance. Have been sent a new EE router. The old BT router allowed my Synology to set the port forwarding rules perfectly. Like others, I am unable to get port 80 set on the router to access a small web page over the net.I can ...
Happily watching a YouTube documentary, then all of a sudden video stops, the hub starts flashing green. Not aqua, not yellow, fully green about once a second. Any ideas?
I move house I had BT broadband at previous property. Now I have been told I can only have an EE account. EE hub will not connect to my work Network using VPN. I have escalated this problem since 18th November with no luck. Given that the EE hub m...
Here's my experience moving from BT broadband and TV to EE, don't. Called BT to leave them with a plan to move to Sky. The silver tongue devil on the phone convinced me they had the perfect package to maintain my custom, in a moment of dizzy madness ...
I have tryed contacting ee but no luck i am not getting my full package that I am paying for if anything it's below 100 what do I do
