Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Getting a lot of bad areas in house and also garden with EE home broadband - can I use EERO to create a mesh and if so do I still use the EE router provided by EE
Recently transferred from Plusnet to EE to retain landline for digital switchover. All was working ok until I have just discovered that anyone calling me and not in my contacts list is unable to get through. After stating their name and pressing hash...
Part of the EE Broadband deal was to get 2 BT Broadband booster discs and a visit from an engineer to optimise the Broadband in our house , heard nothing about either of them??
Stay with me:Switched from Virgin to EE. EE came out yesterday but Openreach says there is an issue that could take up to 10 days to fix!! I work from home and am now panicking that my Virgin contract was due to end yesterday (still on at mo) and I...
As of today, I am seeing rsync connection failures for outbound connections using the macOS default version of rsync:% /usr/bin/rsync -rtzvl --delete-after rsync://mse.uk.rsync.macports.org/rsync.macports.org/release/tarballs/ .rsync(59262): error: c...
I’m fuming at this price increase after only a year £8.87 in total ! And I’m tied in til next year !! BT never raised their prices like this .. absolutely furious
Does anyone have an idea what to do? I move house and the previous tenants have taken the power supply cable for the openreach fibre box on the wall, how do I get a new one so my router can actually work?
Hey everyone — hoping someone here can help because this one’s driving me a bit mad. I’ve got an EE router, and for some reason my wired (Ethernet) connections keep randomly dropping, while the WiFi stays completely stable.When it happens, anything c...
Do you know if there is any way to unpause it without using the app? It’s happened to me twice now and it so annoying.
I came home on the 26/4/26 from working away and had no internet. I called them and after around an hour on the phone was told I’m being switched from a legacy account to a new one but my internet would be back on.the next day, no internet and anothe...
