Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The Issue:My full fibre Gigabit connection consistently drops to around 70–90 Mbps (roughly 10% of the advertised speed) at irregular intervals—sometimes after a day, a week, or even a month. This reduced speed persists until I manually restart the r...
Hi,I’m having an ongoing issue accessing the MoneySavingExpert (MSE) forum when using my home broadband.I can browse the forum, but every time I try to log in or register, I get stuck on a “Just a moment...” Cloudflare screen. It never progresses pas...
Hi all, I work for Openreach and recently switched from BT to EE. However I wasnt allowed to upgrade to the top FTTP speeds only 900mb. Will this be changing anytime soon?Many thanks
So I'm a year in to my 2 year full fibre 500 contract, and I've just seen the same contract on the website for ELEVEN POUNDS a month cheaper, despite my contract apparently being a retention offer.I'm a long time customer of both mobile and broadband...
Has anyone had success setting up Port forwarding on EE Smart Hub?I need to recover remote access to a Loxone heating control system which worked absolutely fine on a BT Home Hub
not able to view my bill via the app or online and my broadband speed is not what it should be and hasnt been above a 1000mbp for six months .....when i am paying for the busiest house hold which should be 1.6 gb download speed ......this is a joke a...
Morning All, I am new to this so hopefully get it right. I changed to EE broadband from sky on the understanding it would be as good or better. I had Smart Hub Plus turn up but that's all. I've had problems with wifi in the past because of the positi...
The second broadband outage in under twenty four hours in LE12. This is not good. Only recently switched to EE broadband too.
My broadband bill has jumped up exactly £10 per month. Has this happened to others, and if so why?
I would like to change to the cheaper package thats for the same things, 27 pound a month instead of 40, i was 32 but bt put it up then switched to ee. I can purchase/select the new broadband package, but cant deselect the original, last time i did t...
