Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I get tnt sports through my EE mobile plan. When I watch on the discovery + app via my sky box it buffers so much that I can't watch. Everything else works well and I have very fast Internet connection via sky also at 150mb. Please help.
We upgraded from BT to EE three weeks ago, to be told that every package would be moved over (Sky Sports/TNT sports). The channels have been cancelled and now been told that they were never moved over, they can’t add via telephone and I have to go to...
I have just signed up for EE broadband although I thought I was signing up for BT. The guy who took my order set me up with a gmail.co.uk email address which doesn't work so didnt receive my initial new customer emails. They changed it to gmail.com a...
where can I find out when my contracts end
Hello
I’ve recently upgraded my broadband to the EE Full Fibre service and thus far it’s (as advertised) blistering speeds of 500mbps so no complaints there at all.unfortunately unlike as advertised I have NO App controls at all. I’ve added a picture of th...
We recently moved from BT to EE because there didn't seem to be any choice when our BT contract ended. Now we've received a bill from BT and one from EE - within a couple of days of each other. How long are they both going to bill us?
hi just moved over from sky and so far so good just one question I have gone on the app to setup my WiFi controls and it says it’s not available is there a wait period before I can do it or am I missing anything thanks
Hi there. I am looking to see if I can add parental controls on my EE WiFi. I cannot seem to find anything online about it and I am not sure how to do it. I can switch it off on mobile phones but not the WiFi. any help would be great
