Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
New EE smart hub installed but many features are not working. I changed to EE specifically for the parental control capability, but it is not working. Technical team have tried and failed to get this working. I can't assign groups, can't set schedule...
Just switched over from BT to EE. With Bt you could import and export contact phone lists by logging on to the hub. EE only seems to have an import choice. Export is needed so that any changes you add to the phone numbers and contacts can be saved to...
How to find billing account number
How do I get it back to turquoise?
Hi,sitting here and in the last 45 minutes i have genuinely lost count of the number of times my TV has either paused completely or the picture has frozen while the audio continues. How can the same equipment suddenly become so unbelievably awful si...
I had seven years of relative bliss with my BT broadband. After lots of persuasion and the offer of significant discounts I agreed to switch my broadband, landline and TV (previously Sky) at the end of December. Since then we have barely had two cons...
I;ve notice it couple a months ago, but never reported it because was too busy and waiting 1 hour to talk to someone is a jokeEE is purposely throttling my internet.I work with AI, and im constantly downloading LLMs and need the fastest internet ive ...
Following my switch from BT to EE earlier this week, my BT mail accounts are all down this morning. Too much of a coincidence? Tried syncing using mobile data but no difference.Is there a known issue or is the problem mine? Called EE Customer Serv...
Since moving from bt to ee my e mails does not sync I get an error code have tried to contact the support but get a 2 hour wait for call back how are you supposed to work from home with no e mails ?
I had a BT fibre optic broadband system that also was giving me a digital phone line. I was using a BT Smart Hub 2 and a BT Wi-Fi disc (Black) to get a signal around the house all of which worked very well the speed promised here was 500Mbps down ...
