Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My boardband is no working
I need to change my appointment time for an engineer coming to install router and set top box . I can’t find where to do this .
Hello allThank you to those that have answered my questions over the last 10-days about the ONT and the non-existant TV for the 1.6Gbs package.The Smart Hub Pro & Smart WiFi Pro extender came on Friday (was due Sat) and the line was activated at 01:3...
Hi there i currently have 900 Mbps broadband with EE, of which i can see renewal deals for my broadband with EE online. But the only package i can get is the 900 Mbps broadband package or 1GB package for like £3 extra i cannot downgrade my speed ei...
Hi all! is there a way to put a cap on international calls when you reach the 600-minute usage?Thank you..
Hey all,Been having some issues with my EE fibre broadband (fibre to the property). Have a smart hub plus with 308mbps speed package.My WiFi suddenly stops working on all devices. When I go check the router, light is still aqua for a while, then afte...
HelloI have received this week an email to state my contract ended in Feb 2024. So a year back. And yet nothing was received to let me know about this. The new offer given on the email is £10 less than I've been paying per month for the last year....
I called BT to renew my Broadband package. BT customer for a very long timeThey have always been so helpful and taken into account my neuro difficulties and my minimal broadband access for my carers to keep the costs down. I was told that I couldn't ...
I received my new EE router yesterday, plugged in and connected all devices. All was well but then my devices disconnected themselves and my EE router disappeared from available WIFI options. My old BT hub WAS visible, despite being boxed up ready to...
