Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi everyone, I wanted to ask whether anyone had any difficulties upgrading their broadband to 1.6Gbps after moving to EE?The address search confirms that my house is eligible for an upgrade to this speed.Here's where the problem is: I have tried upgr...
I recently changed to EE broadband from BT, but am still on BT's email. EE assured me that the broadband change would have no effect whatsoever on my BT email and that everything would operate as before. That is true, EXCEPT that ever since my broa...
I have a broadband package and wanted to add a Meta Quest from the EE shop to monthly bill for 24 months but site says I am not eligible. Why is this and can I change it.
I want to install a VPN on my EE Smart Hub Router, namely Express VPN. I can install it on certain individual devices in my network but not on the router itself. When I go into the VPN section of the router it says " Your EE Smart Hub has been desig...
I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...
Christmas yet again and kids can't watch anything that stream's because broadband is down again EE has been the most unreliable network, switched from sky to save a few quid and seriously wished I hadn't will be reading how to get out of contract and...
Hi how can I get the parental safety locks off my Internet so I can visit other Internet pages on browser thanks
As a technophobe, I have not been able to find any information why my new TP Link router will not connect to the internet.I have shoved a pin in to reset the router to no avail. Any suggestions are much appreciated.
Xmas eve - in the middle of a family movie - the broadband goes and stays gone. No way of contacting EE - Disgraceful
hi is there anyone out there having the same problems as me. we changed from sky to ee in october duee only because ee was much cheaper the skky and in the present situation pennies count. we have been havin probs with pixels breaking down spund dis...
