Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just thought I'd spread the info on an upgrade to wifi 7 Pro recently.I was a BT to EE wifi6 originally, and within a few weeks went to wifi 7 pro for the same price. I was pleased about this as I wanted the latest tech around the house.After removin...
I'll put as much info here as possible:Working last night all good, none this morning. Restarted everything, didn't work, checked to see if there a problem in my area, none that I can see, checked emails last email from EE above about broadband payme...
My mother just switched to EE. Being 91 she opted for an engineer install. The internet works fine, she can connect to it from her PC, and I can RDP into her PC . HOWEVER we are unable to connect to the Hub admin control panel. We have tried the def...
Since changing my DNS on my EE Smart Hub Plus (installed March 2025) I have seen this following entry when my WIN7 system Starts up ..Router Advertisement settings have been changed on the network adapter 10. The current M - Managed Address Configu...
Hi.Does anyone know if the WIFI extenders for the Wifi 7 Router Pro (SH40J) are compatible with Wifi 7 Extender Plus (SW35A) or can I only use the Wifi 7 Extender Pro (SW40J).I want to know whether upgrading to a faster broadband package will mean my...
Good Day i have concern i apply for my broadband and it will deliver on weekdays but my problem is i have work on weekdays is it ok if it will set up on 5pm or 5:30 on weekdays?
Anyone else having issues with broadband
Hi, I have new EE hub with the wifi extenders to get a good signal round my house. It's not a big house but when I was with BT they sent me them as I had spots that had poor signal. The question I have is I have a shed/ office down the garden with ...
Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me
Have moved from sky to EE for TV and broadband. Only done it because of the switch offer that I was offefened over the phone while getting a new phone contract. Refusing to accept the wording on my final sky bill! Even tho it clearly shows I payed 29...
