Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My phone says it's being blocked by my service provider.How do I stop it blocking WhatsApp?
Having recently moved broadband from BT to EE I have received contact from EE requesting I return my old BT kit. I have not received any returns bags or labels and have not been contacted by BT. I am informed if I don’t return I will be charged
I'm having the same issue and the tech advisor on the phone doesn't seem to have any clue. Were you able to resolve this somehow?
Anyone else find the app useless when it comes to tracking orders, adding a new account and updating account information?
Ee keeps sending me threats about mu router. I sent this back weeks ago and they still keep saying i will get a £85 charge. I have post office recipt to prove it. I am getting really **bleep**ed of i am on holiday and it's spoiling it. Not happy
Can I get rid of my house phone but keep my broadband to reduce the cost?
How do I move over to the new EE FOR MY PHONE AND BROADBAND
I’ve had my Broadband + Landline and two Mobiles with EE for many years and I’ve never been able to link my accounts together. The new My App gave me hope having the facility to ‘link accounts’, but alas, it’s a complete failure. The majority of th...
Hello, how do I select gaming mode in the EE app. I can’t find the option.
Ok so my move from BT to EE hasn't gone well (I'll do both post about that). but here's a very horrible bug with the EE SmartHub plus and Smart WiFi extenders (and I can reproduce it at well, but support don't give a dam and aren't interested)Setup :...
