Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been having issues since our upgraded speed. My phone keeps dropping speed by going to 2.4mghz. Sometimes it'll kick back in to 5mghz but sometimes the only way to get it back on is by going into hub manager and turning 2.4mghz off then back on....
Can't get logged in to my broadband account. Keep s logging into my mobile phone account.
I recently moved to EE from BT and received a new modem. The issue I have is that my broadband network name shows up as BT-****, whereas my settings card shows network name as EE-*****This means that I do not know the network name and password, whi...
I'm moving out, and I want to save my parents the hassle of selecting a new broadband provider or creating a new account. The broadband account is currently under my name, and I'm handling everything related to it. Is it possible to reassign the acco...
Moving over from BT to EE and have had one of the new Smart Hub Plus routers sent to me. Swamped the BT router out for the new EE one. Using as primary routet only because of Digital Voice/ EE equivalent etc.Some observations with the latest firmwar...
I'm a new customer on the 1.6gbps plan, and this is not my first post on a few technical issues I have found with the service, specifically the performance of the router which will probably quickly push me back into the hands of a 3rd party provider....
I want to get ee broadband
I would like to contact OFCOM EE have stolen money of me several times. Mostly because my change of address has not been recorded properly by EE.Today I was told I did not contact EE about a change of address. They have sent me a text stating this. ...
Hi..Changed from virgin 500 to EE 900 a month ago and so far been really disappointed with the speeds to devices and laptop teams meeting or PS5 frequently dropping out and lagging.I think I have included the information need. How can I improve this...
Ok, What am I doing wrong.Firstly received my new WiFi 7 router at the weekend and set it up. Used the transfer devices option (I guess this 'just' renames my new router to my old router settings). Setup the Hybrid Connect as well.This evening (1 day...
