Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi. I have 3 blink sync modules, and they *all* keep dropping out. Everything else if working fine. I'm at my wits end ...My system: an EE hub used as a modem for a Synology router & wifi mesh. All sync modules connected to the Synology wifi for year...
We live in a stone walled cottage. I was with BT for many years and have not had a problem with our landline despite using wireless handsets and mobiles. Since the landline became digital and we’ve been dumped on to the EE network we have to hunt the...
I have the new EE 7 system with 1.6 Ghz FTTP.i have two Wi Fi Pro units. One is used to extend range and is over the other side of the house. However the other one is just above the main router. The router is downstairs, I have a CCTV system upstai...
Hello. I've been a BT broadband customer since the 90s through several addresses. The broadband speed at my rural address is slower than in previous years and there are no current plans to upgrade the lines. There is no EE mobile coverage in my area...
New EE smart hub installed but many features are not working. I changed to EE specifically for the parental control capability, but it is not working. Technical team have tried and failed to get this working. I can't assign groups, can't set schedule...
Just switched over from BT to EE. With Bt you could import and export contact phone lists by logging on to the hub. EE only seems to have an import choice. Export is needed so that any changes you add to the phone numbers and contacts can be saved to...
How to find billing account number
How do I get it back to turquoise?
Hi,sitting here and in the last 45 minutes i have genuinely lost count of the number of times my TV has either paused completely or the picture has frozen while the audio continues. How can the same equipment suddenly become so unbelievably awful si...
I had seven years of relative bliss with my BT broadband. After lots of persuasion and the offer of significant discounts I agreed to switch my broadband, landline and TV (previously Sky) at the end of December. Since then we have barely had two cons...
