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XtraBoost Extender

PT30
Visitor

‎04-07-2026 01:31 PM

Hi,

I have a Smart Hub 7 Plus router, and a few XtraBoost extenders which were purchased in 2021.    They worked fine on my previous PlusNet account, but won't connect to the Smart Hub on my new EE account.    Are they just too outdated for the new router?

Regards Phil.     

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎04-07-2026 01:56 PM - edited ‎04-07-2026 02:03 PM

@PT30 : As the XtraBoost extenders only support 2.4 GHz WiFi4 or 2.4 & 5 GHz WiFi5 at best they are unlikely to be compatible with any of the EE SH 6 or 7's. Your previous PN router would've been WiFi5.

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JimM11
Community Hero
Community Hero

‎04-07-2026 03:13 PM - edited ‎04-07-2026 03:26 PM

@PT30 Entirely possible they may or may not connect especially on the Main Network. You should try getting them on the Compatible Feature network, if speed is what you want then do upgrade them to at least wifi 6 devices.

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