Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My internet as just stopped working why .. I live at xxxx xx xx xxxxxx xx xxxxxxx, I did t notice Road work out my block of apartment's.. they may have cut through wires etc [Mod edit: Please do not post personal information on the public board. Th...
Hi, recently moved into my new home and ordered a smart router. Looking at the setup instructions I’ve found I don’t have a openreach modem but the house does have a BT master socket 5C. Plugged the red Ethernet cable into that and now the aqua light...
I wonder if anyone can help me. I've been with EE since March and so far the drop outs are worse than Virgin which is saying something. Every single day without fail I'm experiencing flashing amber light and disconnects at least twice a day. I'm n...
Why is my broadband so poor when I'm paying through the roof for it [Mod edit: Please do not post personal information on the public board. Thanks!]
Can I get a broadband discount because I'm on benifits
Smart Router. Area is connected. We've had it for a week and it suddenly stopped working.We don't use landline.Singing into 192.168.1.254 just tells leads me to resetting and doesn't let me hit continue since it kicks me off the page.Very frustrating
Every day recently when I'm in my house my phone automatically connects to the WiFi but after a few minutes I get dropped from the Internet. When I look into it, it says connected but no Internet. I switch my phone WiFi offand it picks 5g up and work...
I am having trouble logging into my account
I have had no Internet for around a week. It comes on intermittently but generally it's just off. I've done all the trouble shooting stuff to no avail. When it does come on we get faster service using 4 or 5g on our phones. Getting extremely frustrat...
Hi all can anyone tell me how i can set up the wifi to go off at night to stop my teenagers staying up all night gaming? Thanks Mark
