Benifit dicount

Larry_786
Visitor

Can I get a broadband discount because I'm on benifits


 

7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

EE don't offer any social tariffs on their BB altho' Ofcom is encouraging ISPs to do so, but BT does. See Ofcom - Cheaper broadband and phone packages 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
EiraT82
Explorer

Will I be charged if I leave EE broadband whilst in a contract to go elsewhere that offers the social tariff???

XRaySpeX
EE Community Star
EE Community Star

@EiraT82 : Yes, of course. You agreed and committed to a contract of whatever is your min. term. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
EiraT82
Explorer

Thanks but my financial situation has changed since taking out the contract where I will be going down the route of an IVA. So basically I need all the help I can get to reduce outgoings. Obviously I would stay with EE if they offered the social tariff

Leanne_T
EE Community Support Team

Hi @EiraT82

Thanks for coming to the community. 

Please give us a call on 0800 079 8586 and the team will look into your options and see what they can do to help. 

Leanne.

K1966
Explorer

Can I get cheaper broadband when on universal credits

XRaySpeX
EE Community Star
EE Community Star

@K1966 : Not from EE. EE don't offer any social tariffs on their BB altho' Ofcom is encouraging ISPs to do so, but BT does. See Ofcom - Cheaper broadband and phone packages 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP