Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have seen the new white ee modem on the Tv advert, I have had mine (black) for some time now, does it need updating ?
Morning can i lose my landline and still keep my broadband.
We have broadband with EE and opted to upgrade to Fibre 900.The current EE router sits in the centre of the house providing wifi and is connected to a Netgear ProSafe 24 Port Gigabit Switch which distributes throughout the house for smart TVs, Sonos,...
I have received my broadband, I am just wondering how long it takes to work or does it work straight away?
I am in the same situation. Yesterday 900mbps was installed and router not come because was send used ROYAL MAIL.So i using my own router with login and password from old fibre EE router. But i am not happy because on begin speed was over 900mb/100mb...
My router is flashing yellow and I have no internet
hi, i need to find my broadband account to transfer to my new property from my old property
Looking for some advice, ordered full fibre on 1st Dec and was given an install date of 29th December. Saw openreach in the street and they pulled a rope through the duct, no external grey box as yet. However, got a text message from openreach on 15t...
Hi,I've been having so many problems with me EE WiFi, and it is just constant. The download speed is extremely slow, constantly stops loading things on the internet, when the lights on the WiFi box is normal. I have no clue what is wrong. I mainly us...
Hi, How do i apply for the FREE booster pack for my Wi-Fi please ?
