Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just upgraded to Fibre Broadband and all is well, except that the Router itself is quite warm, is this normal. The old one wasn’t.
I cannot connect to certain websites or I have limited access. Several websites just give me a ring of death. Others will give me text but no pictures. Some websites just give a blank screen. On the other hand, Amazon works fine, Netflix works fine....
My bribox looses internet so unplug and plug back in to reset it, also wifi not very strong to connect to my firestick 4k which is 10ft away from the router
Hi I had a cold call today from 07973 100606 claiming he was EE offering new fibre package. He seemed genuine in that he knew my plan had lapsed in May and my DOB and house set up etc. I asked him to send me plan info and he said he would send a fo...
I have a new router - TP Link - which supports WiFi6. How do I turn the EE modem into a bridge so that the new router becomes the 'leader'. Thanks!
My internet is being switch on tomorrow at midnight but we are going away
Hi I have got WiFi broadband and it keep having no signal what is going on please it since last Thursday
need to update my Address please
Hub stolen need a replacement
Hi, I have received an email telling me my broadband equipment will be delivered in the next two days and I am away for the next two days. The area is not safe to leave a package by the door so what will happen to the package when the courier knocks ...
