07-06-2023 02:29 PM
07-06-2023 03:20 PM
@rj32775601 what have you ordered, and when?
A router is normally dispatched a few days before you are due to go live.
If you have ordered full fibre unless you already have an ONT then Openreach will need to be sceduled to install that and the new fibre.
07-06-2023 03:54 PM - edited 07-06-2023 03:56 PM
@rj32775601 EE will send you an email about when is on its way to you. What’s included will be the router and anything else you ordered.