Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why is my Internet slow speed reading of download 18Mbps upload 0Mbps something seriously wrong here
Well, I am fed up with EE by the fact that although they have a VPN on their router you are not able to use it or even have any information for it. I have a VPN on my desktop computer but as a result of energy prices I disconnect the lot, except for ...
Can anyone tell me how to change from 5ghz to 2.4 ghz please?
Having returned from a week away, my smart hub is flashing yellow. Have done factory reset and same problem occurring. Tried calling EE, only to be told that that department is currently closed pls help
I am trying to access the router management TAB 192.168.1.254 and its asking me for a password? I have checked the back of the box and for some reason the sticker has been ripped off where the password was. Is there a default password I can use or d...
Just installed new router but it has stablised at steady green but not blue. B/B works OK. Anything wrong?
Good evening, I have been trying to tidy up my direct debits and found out that I am still paying for my old broadband on EE along with my existing broadband on BT together?I have contacted EE and they will now cancel the EE broadband account from mi...
hello, on December 28, I topped up the internet at xxxxxxxxxxxxx and I only had internet for 1 day, the next day I received a letter to the address that my internet will be disconnected due to non-payment of a debt of 57.90 pounds. but I have no debt...
Alright guys my internet is absolutely woeful (the nicest way to put it) I'd like to part ways with this inexcusable company. Anyone got another good broadband providers I can switch to?
Hi so I’ve just changed from bt mobile to ee. I’ve kept my number. I had call divert set up from landline to my mobile now it’s suddenly stopped working. It shows the call coming through then instantly cuts off. I’ve contacted BT who assure me it’s ...
