connecting existing phone line to router

Anitahorth · ‎02-04-2024

Hi just been changed from BT to EE. I cannot connect my cordless phone line to the new router the connector does not fit into the back of the new router. Any help please?

XRaySpeX · ‎02-04-2024

@Anitahorth : Which EE router do you have? Does it have a green Phone socket? A cordless base station should fit into that.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Anitahorth · ‎02-04-2024

Hi thanks for replying itbis a Smart HUB plus and it does have a green socket at the back of router but the slot is a straight slot and my phone line is a square one and obviously will not slot onto back of router

XRaySpeX · ‎02-04-2024

The standard BT plug for a standard BT socket is an oblong that fits into the Green router socket like:

It's the other end of the same cable that plugs into the phone itself that is more square like:

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)