Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Every night our EE broadband goes off and doesn’t come back on until around 7am,sometimes we have to reboot the system,getting fed up with it,any suggestions?
Hi, the payment for my Broadband at XX XXXXXX XXXX XXXX XXX bounced a couple of days ago but the money is in now could you take it out again before something els comes out [Mod Edit: Removed address]
I recently signed up for the free norton security that came included in my broadband package for which I was then charged £99.99. When I got in contact with them to ask why it was because I had an account with them in 2015 and this deal through EE w...
Hi, Ive had one continuous unbroken account with Orange, Freeserve, Wannadoo, now EE.Does anyone remember when; either Wannadoo, or Freeseve, distinctly promised FREE BROADBAND FOR LIFE?I had Free BroadBand for Life, with them for a while, as part of...
Hey!So I have decided to post here as I have received very poor support from EE's technical support team for an issue I've been having.For just over a week now, I have had potential routing issues with my full fibre gigabit service. I have noticed th...
Hi im Smith off my home broadband and now not working
Ever since having EE broadband we've had nothing but problems. We've NEVER had the "guaranteed speeds" and it has only gotten worse over the years. Complained numerous times and they "can't find the issue". What sort of company does this because i th...
Hi,Hoping someone can offer advice. I would like to find out how old my EE Router is. It looks like a EE Smart Hub (just looking at images online).I have looked at my EE Account and I cannot find anywhere that tells you exactly what router you w...
