Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 215 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46569 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90696 Views
  • 11 replies
  • 12 Helpful

Internet

Why is my Internet slow speed reading of download 18Mbps upload 0Mbps something seriously wrong here

EE router and VPN

Well, I am fed up with EE by the fact that although they have a VPN on their router you are not able to use it or even have any information for it. I have a VPN on my desktop computer but as a result of energy prices I disconnect the lot, except for ...

esteban003 by Contributor
  • 13162 Views
  • 23 replies
  • 20 Helpful

Yellow flashing smart hun

Having returned from a week away, my smart hub is flashing yellow. Have done factory reset and same problem occurring. Tried calling EE, only to be told that that department is currently closed pls help

Jcn1 by Explorer
  • 533 Views
  • 4 replies
  • 0 Helpful

Resolved! Router management password

 I am trying to access the router management TAB 192.168.1.254 and its asking me for a password? I have checked the back of the box and for some reason the sticker has been ripped off where the password was. Is there a default password I can use or d...

no internet

hello, on December 28, I topped up the internet at xxxxxxxxxxxxx and I only had internet for 1 day, the next day I received a letter to the address that my internet will be disconnected due to non-payment of a debt of 57.90 pounds. but I have no debt...

orest1 by Visitor
  • 340 Views
  • 2 replies
  • 0 Helpful

**bleep**e internet?

Alright guys my internet is absolutely woeful (the nicest way to put it) I'd like to part ways with this inexcusable company. Anyone got another good broadband providers I can switch to?

cbarr82 by Visitor
  • 361 Views
  • 3 replies
  • 0 Helpful