Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
why is my bill so high just for broadband, i can get it cheaper from BT and Virgin, I am going to cancel and move to another provider if the cost does not come down plus I see you are offering it much cheaper on an advert on TV
Hi,I've had my 5oomb/s broadband connected up today and the speeds are just so inconsistent. My phone gets around 400mb/s if it's in the same room as the router. My laptop in the same room gets 38mbps download but 52mbps upload. The 2 PCs connected v...
Recently upgraded from basic BT internet (with discs) to EE Full Fibre. We have a relatively large old house with thick walls. Router located at one, extreme side of the property. The router is wired directly to a 28 port TP Link switch which is, in ...
i am not very technical but i do know when i had another provider i never had the problem of signal strength,if i face time on my mobile and walk out of the living room where the hub is i lose the signal,i live in a tiny 2 bedroom bungalow i noticed ...
Part 1: My EE Smart Hub was down, I was connected to the WIFI but had no BB and the light in the SH is flashing Turquoise. This query was part of another thread which possibly deserves a thread of its own if @XRaySpeX or @Mustrum can please merge as ...
Hello, I have just received my new router under order number 33966675. The supplied transformer seems to have a fault, I have temporarily rectified this by using a transformer from another device in the house but this can only be a short term / tempo...
Anyone else got an outage in the South-East (BN or RH postcodes) our smart hub has been on solid red for an hour now
My landline phone is showing "Out of range" How do I fix this please?
Broadband was supposed to be connected and switched over today. Engineer came but couldn't complete it because the cherry picker was unavailable. Engineer was going to get back to me with a day and time to complete the job, no reply. Spoke to an EE c...
Hi Can anyone tell me if you can get gigabit wifi speeds with the EE Smart Router? I recently upgraded to the EE 900 package, which has been an incredible step up from my sub 2 MB/S copper line! However, when using wifi I can't get speeds over 550 M...
