Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I got a text message to say 'Hi from EE, your broadband bill is GBP236.83. Visit ee.co.uk/homebill to view your bill. Your username is your e-mail address. I think this is a scam as the broadband is not in my name.
Hi! I've request a broadband switch from BT to EE, but BT wants to charge me a lot of money to switch and I can't afford it, so I need to cancel the switch, can you do that for me please?
I'm moving out of the country and would like to cancel my broadband service at home, how can I do that?
Can you cancel your contract
Hello does anyone know how long it take to get a email from EE for a account number?
My broadband is not working
Is anyone else having issues with EE broadband? For over a week mine is constantly disconnected. And when I attempt to check it through the EE website, the page can never be found. Starting to wonder what I pay for!
I placed an order for broadband on the 23/04/23 and I’m yet receive a go live date. I have had no further emails since I placed the order and confirmation of direct debit setup. My current broadband service with talktalk. I presume comes to an en...
Hi, I will be out of England until September. Please let me know if I can keep my number without paying monthly fees. Thank you!
