EE Broadband website unusable

Bluedane22
Investigator
Investigator

‎26-05-2024 12:21 PM

Why are so many features on the website not working? If I try to go to the EE Broadband shop I get the following message: 

 

Sorry, looks like a technical error

Please call us on 0800 956 6000 and we’ll try to get things sorted.

 

When I dial the number and select the option for the visual service, I get sent a text message with a link that doesn't work. 

It defies belief that the website and customer services of a major internet service provider can be this full of technical glitches.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎26-05-2024 01:21 PM

Hi @Bluedane22 

Have you tried a different browser or cleared out your cookies.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Bluedane22
Investigator
Investigator
In response to Northerner

‎26-05-2024 02:02 PM

Yep. Tried both those suggestions and tried incognito mode. Still shows the same message.

0 Helpful