Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 2408 Views
  • 12 replies
  • 12 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 47250 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 92272 Views
  • 11 replies
  • 12 Helpful

Techincal issue boardband

Hi, in the last month I have ported my number to EE network and I also take a board band and I want to update my number xxxxxxxxxxx and  I want the technician to fix the board band in my home [Mod edit: Please do not share personal details as your po...

Resolved! Payment issue

Hi I paid my bill yesterday however when I clicked pay and it went through it said page not found. The money has been taken out my bank and after speaking to my bank twice they've said it needs canceling your end. I had no broadband yesterday as I ca...

Kelz275 by Contributor
  • 439 Views
  • 2 replies
  • 0 Helpful

Port Forwarding

Trying to open different port to different home ipstrying to get these ips 192.168.1.76, 192.168.1.240, 192.168.1.232 to port forward all of these port 443, 22, 8080, 80, 2022so i can access out side my network for my home serverTrying to open port 4...

Wifi

does anyone know how you set up the WiFi timer on selected devices, I’m sure it’s been advised on tv ?? 

Tanita by Visitor
  • 417 Views
  • 1 replies
  • 0 Helpful

Best for gaming - worst more like

So we have upgraded from BT gfast to EE 900 and it seems to be a huge mistake.The smarthub plus is a pile of junk. Xbox via LAN cable and WIFI are both restricted NAT with uPNP failing.Network latency on lan cable is 5 times HIGHER than wifi.And a ga...

MandG by Visitor
  • 691 Views
  • 1 replies
  • 0 Helpful