Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45642 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88859 Views
  • 11 replies
  • 12 Helpful

Resolved! EE SH replacement

Good afternoon, I am looking at swapping out my EE SH for a new Router (Netgear R7800) I know that I will need a modem for this as this is just a Router. Are there any recommendations on what I can use or any standard I need to follow when searching ...

BluntEXE by Contributor
  • 472 Views
  • 7 replies
  • 1 Helpful

Firewall Ip addresses and Ports for Wifi Calling

My firewall blocks all inbound and outbound communication, except standard http/https, as a result wifi calling is blocked. for security reason I don't want to open ports 500 and 4500 (associated with wifi calling) to all ip addresses. Can someone le...

5J8 by Investigator
  • 42223 Views
  • 9 replies
  • 9 Helpful

Cat 8 Ethernet

Hi, I've just recieved a new EE Smart Router as part of an upgrade to Fibre, I need a longer ethenet cable to connect to my TV, the only one I have is a 3m Cat 8 ethernet cable. My question is will this work OK, I don't mean at Cat 8 speeds, I just m...

ANM8 by Investigator
  • 1925 Views
  • 8 replies
  • 2 Helpful

Landline

My landline is dead, but when I ring it on my mobile, somebody else is answering it. EE have given my number to somebody else…. Strange but true

JF36 by Explorer
  • 298 Views
  • 3 replies
  • 0 Helpful

Modem

I have seen the new white ee modem on the Tv advert, I have had mine (black) for some time now, does it need updating ? 

Fibre Max 900 and wired Ethernet Switch

We have broadband with EE and opted to upgrade to Fibre 900.The current EE router sits in the centre of the house providing wifi and is connected to a Netgear ProSafe 24 Port Gigabit Switch which distributes throughout the house for smart TVs, Sonos,...

knotty68 by Explorer
  • 446 Views
  • 3 replies
  • 0 Helpful

Broadband

I have received my broadband, I am just wondering how long it takes to work or does it work straight away?