Complaining to the directors office

[Brian621]

Still not sorted my account, after leaving bt, tried to upgrade me again, lost part of my mobile extras roaming. Promised email to confirm bt account closed not happened be going on since April, need some to get in touch so I can complain to the directors office or leave this bb company 

[Paddy-B]

Hi @Brian621,

Thank you for posting and welcome to the Community. I'm sorry things haven't been straight forward from your switched over to EE. Please send me your details and I'll do my best to help you resolve your complaint.

I have sent you a private message with instructions on how to contact the team.  

Thanks,

Paddy