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Contract

davidpbob
Visitor

‎07-06-2024 02:41 PM

EE certainly don't make it easy to find contract details, specifically the end date.

Where do I find it on 'My EE'?

 

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6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎07-06-2024 03:12 PM

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
kste1
Contributor
Contributor

‎07-06-2024 07:23 PM

Manage -> Broadband -> Plans & subscriptions -> Broadband

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Chris_B
EE Community Star
EE Community Star
In response to kste1

‎07-06-2024 07:55 PM

@kste1  not for legacy BB customers it’s not.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
kste1
Contributor
Contributor
In response to Chris_B

‎07-06-2024 11:20 PM

Is @davidpbob a legacy BB customer?

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Chris_B
EE Community Star
EE Community Star
In response to kste1

‎08-06-2024 07:46 AM - edited ‎08-06-2024 08:02 AM

@kste1   Asking when the end date is I’ll say yes.   Do you ask when the end date is when you’ve just signed up for something?    No because you know how long you’ve agreed that contract for. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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kste1
Contributor
Contributor
In response to Chris_B

‎11-06-2024 01:57 AM

"I don't know" would have done.

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