Help i cant find my account number

Ronigillon1 · ‎02-04-2023

Hi there I looking to see if I can get my account number please or can you tell me when my broadband is out of contract

XRaySpeX · ‎02-04-2023

@Ronigillon1 : Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

Northerner · ‎02-04-2023

Hi @Ronigillon1

Your account number will be on your bill.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎02-04-2023

@Ronigillon1 : Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

loghan2005 · ‎19-09-2023

I've not got any bills

Leanne_T · ‎20-09-2023

Hi @loghan2005

If you need the broadband account number, please call us and the team will be happy to help 🙂

Leanne.