Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 139 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46518 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90574 Views
  • 11 replies
  • 12 Helpful

Poor Service at EE Shop in George Street, Hove UK

Back in April I visited my local EE store in George Street, Hove UK to change my Broadband to a social tariff.   I also changed my EE Mobile to a cheaper tariff which was successful.  On their advice I changed to a BT social tarrif because EE don't d...

Seaside64 by Investigator
  • 1346 Views
  • 6 replies
  • 6 Helpful

EE Broadband renewal - Mistake, misinformation or lies?

COOL STORY BRO!  Here goes...My EE standard non-fibre broadband contract which has risen from £23 to £27 monthly over the last 2 years is up at the end of the month so I called in early last week to renew as it'll rise to £29 once I'm out of contract...

MBEE by Established Contributor
  • 1922 Views
  • 17 replies
  • 5 Helpful

Home broadband

I’ve spent a while on my EE app, looking to find out how much I am paying for my broadband, without success. I used to get broadband via EE. Do I still do? How much is it costing me, per month? 

Marcial by Visitor
  • 368 Views
  • 1 replies
  • 2 Helpful

Fibre Installation

New fibre broadband installed this week:OpenReach were great.  Good notice provided and staff were on time and professional. Two things to note:You need TWO separate available plug sockets within reach of the router.  I think EE should include this i...

my appointment for home Wi Fi

Hi, my appointment for home Wi Fi is for today, could you please tell me nearly what time tour colleges will be here  [Mod edit: Please do not post personal information on the public board. Thanks!]