Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am new customer for fibre broadband without landline. What will the engineer need to do for fibre setup and new broadband line fee? (obviously not in specific detail) Although I do not rent it, there is existing BT telephone socket here so previ...
Just wondering if EE have applied the recommendations from the NCSC dated 16 April 2018, to avoid the potential vulnerability exploits of the routers by Russian state actors? ISPs• Do not field equipment in the network core or to customer premises wi...
Hi there, I have had this box a little over a month now. It is the fibre smart hub box (black one) I have been away over the weekend so I’m unsure how long it has been inactive for, but I’ve restarted it, I’ve checked the 192 page it says it’s connec...
Hello,Does anyone know the email to contact EE. The broadband contract does not show when it started (which it should be). Please, I would appreciate if you know the email. Thank you,MIRISK
I need to check a website that was viewed on a specific day but cannot find any option to do so on the router log. I have an IP address for the site im looking for. Is there anyway to see if it was connected to?
I am unable to port forward connections to my public IP. I have an Asus router internally, which connects to the internet through a Netgear DM200 modem. I have tried forwarding a variety of ports (both TCP and UDP), none of which appear to be able to...
HelloHaving been an EE broadband / phone customer for a few years now up until recently I've had no issues with the service what so ever however the past day or two now I've been having wifi connectivity issues with not only my laptop but my phone.Th...
Broadband been down all day nothing registered online for outages in Derry and sent help to the mobile service and got this reply but still not working 10 hours later Hi, it's the EE Diagnostics bot here.Our diagnostic testing has found that your br...
Does anyone know what is the bracketed number shown against some the pages listed when right-clicking the Chrome back/forward buttons?
My home broadband is not working since 11: 00 last night all bills up-to-date and paid for
