Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

2.4 Ghz or 5Ghz

TallSteve
Established Contributor
Established Contributor

‎13-06-2024 01:05 PM

My old BrightBox2 gave choice of connection between the two frequencies when searching for WiFi. My new Smart Hub Plus doesn't, and gives just the one router without the choice. How do I know which frequency is in use, because I have experienced some very slow BBC iPlayer with lots of buffering?

 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎13-06-2024 03:13 PM

@TallSteve : By looking in your router's settings at Advanced Settings > My Network. It'll tell you which WiFi band each device is connected to.

What device are you running iPlayer on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
TallSteve
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-06-2024 03:40 PM

Problem was with built-in iPlayer on Smart TV, and also on Amazon Firestick.

0 Helpful