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Wifi 6 Router turning randomly turns of 2.4ghz + 5ghz channels

MBG95
Visitor

‎30-08-2026 09:43 PM

Twice now we have noticed the Router not working and we are using the backup 4g/5g modem

When I have logged into the router manager BOTH wifi channels are turned off? Absolutely nobody wouldve been in manually to turn them off at the home As I am the only one who really knows how.

Any reason why this might have happened? the two instances were about 2-3 months apart.

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XRaySpeX
EE Community Star
EE Community Star

‎30-08-2026 09:50 PM

Others have noticed this - see wifi keeps turning off . As there report it to CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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