Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I change my EE hub password
Our broadband randomly turned off 3 weeks agoWe've been on the phone with EE countless times, they've told us many times that they're talking to openreach, but it seems every single time we call up that we're told a different storyFirst it was an upg...
Checking whether anyone knows how to solve this issue:I am a mobile EE user and signed up to broadband at my new address, taking advantage of EE One pricing. Having completed the order with the sales team, I received a text stating: "Regarding your r...
Hi. At my absolutely wits end with my broadband issues. Have been with EE for 2 years. Had the old white router and no issues for 2 years. In that 2 years, had no drop outs, no loss of signal no issues at all. On the 20th August I was out of contract...
Have Smart Hub Pro and Smart WiFi Pro, the latter being upstairs and about 2m from my PS5.I have it hardwired to the WiFi Pro with decent speed, have until this week used WiFi to connect as seem to be getting the lan cable disconnected error flashing...
I recently changed my broadband from EE to BT. I was told by the person who was ‘selling’ me the product that I had no need to worry and that they would take care of closing my EE broadband and that BT would, from then on, show up on my bank statemen...
I keep getting letters from EE addressed to people that don't live at my address. I've not opened them to see what they're actually about but it's getting annoying that the "no longer at this address" process doesn't seem to stop them coming. Both my...
My upstairs neighbor just had broadband installed and now mine isn't working. Says no internet connection. Ive rebooted and spoken to ee. They are sending out an engineer. I don't have to pay do I? I mean it was working fine until then. The hub is w...
Ho All,We have a EE broadband connection and Smart Hub and it keeps restarting every 7 to 10 minutes. When I say a restart I mean the router completely restarts its self.We have tried a factory reset and restarting the router etc but nothing seems to...
