Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Hi community! I have tried to speak to customer services and get told I need an engineer but I don't think I do. Earlier today my electric went so stopped power to the hub, it came back on and flashed a lot but then wouldn't switch on at all so I a...
Hi,EE took over my Broadband from another provider and I've been back and forth with them for months on setting up my Broadband account. It's constantly "Your account will be setup shortly" "It will just take a while" "I've setup another account numb...
Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...
So glad i have now moved on to Plusnet after a year of hell having to reboot this terrible EE new router every single day.Went through a year of,have you tried this have you tried that sent new EE router away for testing that EE suggested.Cost me a ...
Received email from EE cancelling my broadband installation order. I am confused. I did nothing. In fact my modem just arrived in the mail today.
I had BT broadband BT TV and Landline. Package was coming to an end and was told only way to a deal on TNT sports was to switch to EE. Agreed to switch for Broadband, EE TV plus probox, and Landline. Stressed I needed Land line as currently having h...
I've left ee now but have the old broadband router still (its an adsl router) I've had zero communication as to whether ee want this returned. as im no longer with them I dont want to jump through hoops on a call im paying for. My final bill came thr...
Hi,Am only able to receive mail at present, not send, from desktop. Can use webmail (Greenby). Suddenly started on Saturday evening. I triend manually re-entering the settings, but Mail refuses to save them, claiming it doesn't recognise them. Greenb...
Hello, People tell me that my landline number is set to "number withheld". Can anyone tell me how to disable this setting? Many thanks in advance.
