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Move from BT to EE Broadband and Landline

LindaJH
Explorer

‎12-06-2024 01:18 PM

I’ve just been made to move from BT to EE when entering into a new contract. I’ve kept my landline on a pay per call basis as it’s rarely used and was also made to switch to digital.   Does anyone know if I can call 150 or EE customer service free of charge on the landline.  At 20p per minute I don’t want to rack up any big bills whilst on hold. 

 

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2 REPLIES 2
Andy_65
Established Contributor
Established Contributor

‎12-06-2024 01:41 PM

Hi @LindaJH ,

Yes, calls are free from an EE number.

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XRaySpeX
EE Community Star
EE Community Star

‎12-06-2024 02:02 PM

Calls to 01, 02 & 03 landlines are 28.18p per minute.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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