Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I just received a letter said my broadband services changed to EE at Warrington shop which I never went there for signing a new contract. I called BT and they asked me to go to the EE shop directly for contract cancellation. I went there today and ...
Moved from BT to EE last October having been a BT Broadband customer for nearly 25 years.The Broadband works ok but nearly everything else is a total shambles;1. The Hub Manager won't connect unless I regularly reboot it which i am sick and tired of ...
Why does ee overcharge a ridicjlous amount for internet when changing date for paying bills its unfair and leaves u short of cash for rest of week
New to EE today. Have connected phone and laptop to WiFi whats great , Now to add thing to App as thats apparently the best way to get things working etc. Account Number ???? Had no correspondence to show this . So use the App. i cant as i cannot log...
Someone in my house has messed with the port forwarding and it has blocked my console from getting online can anyone advise how i can undo it or should i contact support?
I have recently bought the busiest home broadband package for my house as I am a gamer I plug my Ethernet in to the router and i am only pulling 900-920mbs although this is still fast I wanted as was hoping I’d get more I know the router lan cable po...
I need to improve the wifi in one part of my house and I refuse to add a further £10/month to my broadband bill for an EE range extender, so what are the options? (Why won't EE just sell me one!)Are there any recommendations for extenders I can buy?
Hi, Recently got FTTP 900 link, and a new SH31B modem/router, looking at connecting them to an Eero 6+ mesh network, has anyone got step by step instructions on how to connect?
I have several wifi cameras all connected to my new EE hub with 900Mbps fibre and several BT extender discs but find that viewing the camera feed is much faster and more stable when I only use 4G on my phone or connect through someone else’s wifi. W...
I change my internet to EE and was advised I could claim back the end of contract fee how do I do this
