Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've just received the Smart Hub Plus and my service starts tomorrow. I currently have an old BT smart hub 2 (I think) with the black extender discs although assume I'll be sending these back soon! My question is if an extender that is in the Open Me...
Phoned BT to set up phone for my 91 year old mum. Should be simpleDecided on broadband package with phone price £34.99 and was told then once set up call back to enable 700 minutes package for about £3 or £4 extra perfect for mum sorted... April 10th...
I’ve a couple of Cam hi cameras which were connected wirelessly to my old BT internet. When I upgraded my previous packages in the past, they have been straightforward to move across to my new EE Hub. My neighbour said it was probably because the cam...
I am trying to install my new smart hub plus. I have it all physically connected, the light goes blue, my phone is connected to the WIFI but the app will still not connect to the hub. I have turned on/off, reset, disconnected/reconnected and nothing ...
I have recently had EE Broadband installed, though I still have my Virgin Media equipment while the contract runs down.I have an HP 8020 printer that is connected to the EE router using an ethernet cable but the printer keeps showing unable to connec...
Hi there, I switched to EE from BT for broadband in December 2023. Although I experienced a few issues, I was eventually able to view my bills online. However, I could only access these for one week in January 2024. During this time, I was also able ...
I've just set up an ee smart hub plus, which is working fine with all of my appliances. I have a phone adapter, also provided, but I would prefer to buy a new digital cordless phone to connect directly to the system. Can I buy any digital phone or...
Hi,i'm using ee hotspot wifi on a macbook running OS14.4.1. wifi often gets a exclamtion mark and disconnected. I then need to turn off and on wifi and log onto ee wifi again.it happens 10 times a day. this is very annoying because every time I need...
Long story short, I've upgraded my broadband early off my contract to a newer contract. Never mentioned anything about an early charge whatsoever. Tried investigating through the EE chat but they can't see the legacy bills I'm gettin, the current wai...
Not sure where to post this. Initially in Android devices:I received my new Smart Hub Plus yesterday. Our mobile phones connected easily to the new WiFi network.Unfortunately, none of my Google devices now work on the network. On trying to setup each...
