Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I’m trying to connect a new disc. My first one already works just trying to expand the range. When setting up the new disc the location test is coming back saying no connection and that it couldn’t find the router or existing disc when both the r...
I got a new hub sent to the wrong address and I no longer need it as I have had another one sent out so I need a returns bag sent out to the right address so I can return it please
I am moving from BT internet to EE broadband, how can I get an email address with EE before loosing access from BT.
It would be nice to be able to find out about it, but unfortunately your website interface firstly accepts the (mandatory) email and then rejects it - every time. Why you are so keen to drive away customers is a mystery to me.<https://broadband.ee.co...
Is anyone else’s Wi-Fi down???? We have no Wi-Fi at all!!
I upgraded my Fiber to EE Full Fiber. Thinking I would finally get a fibre signal up to my apartment instead of the out 10-year outdated "Fiber to the ground floor and then copper wire up" To my surprise today I received a smart router and I'm expec...
Hi, Today I had my EE FTTP installed in my home with the EE SH router. The router does not support static routes which I need as I have multiple networks sat behind the router. In an attempt to resolve this I purchased a TP-LINK AC1200 VDSL router th...
Is there any way of talking to an actual person?
I have no dial tone and my phone display is saying check phone line. I also have no broadband. How do I report a fault on the BT landline? BT keep sending me back to EE but I think it’s the incoming landline at fault. Sorry, I’m not tech savvy at all...
Hello, I have a small Raspberry Pi zero W single board linux computer and wish to install Pi-Hole on it.The Pi-hole® is a DNS sinkhole that protects devices from unwanted content, without installing any client-side software. see below..Basically, wha...
