Full Fibre Broadband NO connection

[Windswept]

On Friday 27th of June 25 we were connected to FTTP with EE from BT. However the engineer was unable to get the connection to work at all. So we have been without internet access for two days.

We live on Anglesey, and are elderly, so we need a reliable connection.

Any ideas would be appreciated.

[Mustrum · Accepted solution]

@Windswept   have you spoken with customer services for an update?

No one on here has account access, so will not know what has happened.

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[Windswept]

Hi Mustrum,

Thank you for your reply, it has been fixed now, and I have to say it’s great!

Best Regards,

Windswept.

[Mustrum]

@Windswept   that is good to hear, I am glad it is worky, thanks for letting us know.