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landline

cazo1
Explorer

‎30-05-2025 02:05 PM

We still cannot get our landline working. We ordered ee in February but still no dial tone. We have a new digital 

Panasonic phone too.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎30-05-2025 04:27 PM

@cazo1  Is it just plugged in to the router?   Just to check you did request to have a landline when you made the order ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
cazo1
Explorer
In response to Chris_B

‎31-05-2025 09:23 AM

Yes we did request a land line with the order.
This is the third order we have put in.
We still have no land line.
0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to cazo1

‎31-05-2025 10:04 AM

@cazo1   is your phone plugged into the router? Have you tried a simple corded phone plugged into the router?

What do EE say when you call them up?

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