Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have a new EE setup (previously BT) of smart hub plus, hybrid connect and smart WiFi plus. I am getting issues where devices which were connected to the router all of a sudden cannot connect and will not connect using WiFi. First my EE TV box ...
If this query should be in another forum location please advise.Hi All.I want to link a couple of PCs to a 2.4GHz hotspot using a BrightBox2 as a bridge and switch. There have been some articles on the forum whose links give me an unhelpful access de...
Help what is er broadband end tv
I just received a letter said my broadband services changed to EE at Warrington shop which I never went there for signing a new contract. I called BT and they asked me to go to the EE shop directly for contract cancellation. I went there today and ...
Moved from BT to EE last October having been a BT Broadband customer for nearly 25 years.The Broadband works ok but nearly everything else is a total shambles;1. The Hub Manager won't connect unless I regularly reboot it which i am sick and tired of ...
Why does ee overcharge a ridicjlous amount for internet when changing date for paying bills its unfair and leaves u short of cash for rest of week
New to EE today. Have connected phone and laptop to WiFi whats great , Now to add thing to App as thats apparently the best way to get things working etc. Account Number ???? Had no correspondence to show this . So use the App. i cant as i cannot log...
Someone in my house has messed with the port forwarding and it has blocked my console from getting online can anyone advise how i can undo it or should i contact support?
I have recently bought the busiest home broadband package for my house as I am a gamer I plug my Ethernet in to the router and i am only pulling 900-920mbs although this is still fast I wanted as was hoping I’d get more I know the router lan cable po...
I need to improve the wifi in one part of my house and I refuse to add a further £10/month to my broadband bill for an EE range extender, so what are the options? (Why won't EE just sell me one!)Are there any recommendations for extenders I can buy?
