Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Keep losing signal on mobile phone or calls keep cutting off
Hello would you help me to check my current account detail please. When will the contract be finished?Thanks
Hi my broadband is down and the router is red
Hi I need it PPOE Username and password I can't find them anywhere and I can't find an email to contact customer services
Hi so received a email saying I had missed a payment.I have recently moved house but just moved the broadband to the new house All of the direct debit payments were coming out as normal every month and now they are saying that I have missed a payment...
I changed my WiFi password a few months ago now I can’t remember it
have always used my asus router with BT fiber 900 instad of theirs how would i set this up with EE not using the EE router at all i used to login with **********@***nternet.com ppoe [Mod edit: Please do not sha...
I've got one of the EE whole home extenders that BT are using to replace their whole home discs. They have a single ethernet port in the back. I want to know if the port can be used as an input to feed to the broadband from the router by ethernet so ...
I have tried unsuccesfully for 24 hours to get onto the site to view what Broadband offers are available as thinking of switching but it does not give me much confidence if I cannot access the website ....anyone else having issues today ?
Im having issues with trying to link my broadband to online account to make sure my bills are up to date and correct price. It keeps telling me that it is wrong information to link. EE told me to log into my profile and click manage account but there...
