Moved from BT to EE last October having been a BT Broadband customer for nearly 25 years.
The Broadband works ok but nearly everything else is a total shambles;
1. The Hub Manager won't connect unless I regularly reboot it which i am sick and tired of doing.
2. Wi-Fi management on the app still does not work after months of trying.
3. On transfer I was told I could have Busiest Home Bundle but needed to transfer on 900 download first. Not true, I am now told I can't, 'new customers only'. EE website won't even show available deals if i log in.
4. Unable to opt in to EE WiFi. website says opted in when actioned but then reverts back.
I'm sure I could cancel the contract on the back of all that but they would probably screw that up as well so I can't be bothered.
