Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
should I be due a refund, due to not having broadband for a month .
Hi, I am having a problem with my router since the first day I joined EE. First EE router kept restarting randomly throughout the day so EE sent me another one but the second one behaves the same. The one from Plusnet never did that.But I also notice...
Apologies if these topics are covered elsewhere, but I'm struggling to make a decision! Currently have EE basic broadband and a BT landline and I'm happy with both. However, I'm considering upgrading the broadband to what EE call "Fibre Broadband", ...
Can existing EE customers get the home essentials tariff from BT
A year ago I upgraded my phone and when I was there I switched my broadband from plusnet to BT through EE. I specifically asked if I needed to cancel my old broadband the girl in the store said no she would inform them about the change and I didn't n...
Hi all, Sorry if the solution to this is really obvious but I’m struggling to get this sorted. So I want to port forward my PS5. I’ve gone into the EE router setting, found the PS5 and clicked on static IP, then saved. Unfortunately, this setting doe...
Trying to track my BB order but keeps saying invalid order number - number stasts DKI
Seems like a local cabinet was crashed into. Broadband was out for many customers on our street, for BT, EE, others except Virgin. It was out most of Tuesday, back late Tuesday night, out again Wednesday morning, then back again later, until Friday e...
Hello I’ve cancelled my broadband service with ee and just received my final bill but can’t access it or download it as they have removed my access from my online account how can I get a pdf copy of my final bill sending to me so I know what final ch...
Hi all, I running a VPN of my Raspberry pi, which seems to work fine, until x amount of days and then the connection just fails. Disconnect the VPN. Works fine again. It must be the VPN I hear you say. After a reinstall, it works again, however I th...
