04-02-2024 06:21 PM
hi, trying to connect Brother Printer to my dell laptop via our EE router at home, both printer and laptop connect to the router and i can print direct from my phone to the printer over wifi but cannot get the laptop and printer to find each other. The installation guide for the printer suggests I need to try turning of the 'privacy separator function' on the router. Been into the router settings and cannot obviously see anything, anyone else had this problem, any ideas much appreciate.
thanks very much
Angus
04-02-2024 07:11 PM
@angus8 assuming your Laptop is running Windows, have made sure the router network is set to private, not public?
Also are you able to connect to the printer using the ip address?