Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just changed my router to Smart Hub Plus. I wish to connect my EE disc extender to it but I am have difficulty pairing it. I have tried bringing the two units in close proximity, going to factory reset and connecting with an LAN cable all to...
Hi, I was wondering if you were able to let me know how to try and get our old land line back too…I was told once the old number was released we can request it back but no guarantee. But I’m not sure how to try and get it back.thank you.Kate
I've just moved from BT to EE for my broadband and I've had a message to say that I can view my bill online. Unfortunately I already have an on line account for my mobile and whatever I do I get logged in to the mobile account. I says that I can merg...
Hi,My partner and I are moving to a new house that has EE FTTP 1gb available (woohoo) so when we move and take our EE home broadband account with us, we will be switching to EE FTTP 1gb (900mb) and as part of the deal, there is an uplift of the data ...
Can you help please. I had EE broadband yesterday it is connected now but i am unable to use printer by wi fi as it cant find printer. I cant get prime on tv either is there something i should do.
Hi thereSIM only mobile contract and Full Fibre broadband customer here.The EE App does not work on my mobile because I use an alternative OS that lacks Google play services. I understand there are some features and services that are ONLY accessible ...
i have to change a direct debit details
My EE broadband account is many years old - long before 2017 - can I change my BT landline to EE or will I have to have a new broadband account - much dearer?
Hello,Looking for some advice for a friend.They currently have very poor Internet Speed due to the property being the furthest from the Cabinet. I did a Cable Speed Test which was confirmed by an Advisor/Support as being correct due to location (10 M...
