Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since switching over to EE to 1.6gb package my internet is highly unstable, it's impossible to play games. Restarted Hub multiple timesReplaced cablesTried different devicesReset the fibre boxChecked all cables It is driving me insane
Upgraded to EE FTTP.I can't view my broadband bills from my EE account (I have an existing mobile subscription.But more importantly, I can't log into the MyBT app to amend access control time restrictions (I have the BT Hub still). Where do we go fr...
I was wondering if I would get discount for disability or for being registered blind ? Thank you in advance
Whenever I try to report a fault or confirm a fixed fault texting the appropriate word/s to EE the message has never been delivered.
So I have recently moved from Virgin to EE 1.6GBS service. Everything is fine I get 1690mbs down and 113up The issue I have is the Video call quality on WhatsApp is shocking and keeps saying poor connection despite my phone getting 900mbs over Wifi....
I have had the smart hybrid connect for a few months now, not used it, not been able to use it, it just flashes green. Not been able to contact EE as the system thinks its a broadband issues and insists on checking the line and tells me everything is...
Can not turn on WPS on the HUB because security is set to WPA3-Personal
HelloI'm in the process of divorcing and moving out of current family home. Currently broadband and landline with Plusnet, in my name, but they won't transfer account ownership so looking at alternatives for ex as Plusnet don't offer phone anymore.If...
Hi,I'm moving into a new house next week at short notice and I'm looking for broadband options that are quick to set up (within a few days ideally) but I'm reading it typically takes weeks to sort out.The house already has a BT Master Socket 5C (pict...
