Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44333 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85892 Views
  • 11 replies
  • 12 Helpful

Broadband Password Help

Hi all,How do I find the broadband password from the router?   When I access the advance settings is proveds the PRODUCTIONHQNUN000000000@fs    number for the username, but the password is hidden (even when clicking show password).Any help is appreci...

Can I Use EE Smart Router as Modem Only?

I am having EE Broadband fitted this week having been with Virgin Media (and previous company guises) for over 20 years. Our house has some thick internal walls so a few years ago I fitted a Nokia wifi mesh system which greatly improved wifi receptio...

Hammerman by Investigator
  • 6212 Views
  • 4 replies
  • 1 Helpful

Fibre Max 100/300

Hi i just want to know if router supports gfast (i mean build in gfast modem) and does this need to be installed into master socet aswell?i just dont have space thx

tuke8 by Investigator
  • 777 Views
  • 19 replies
  • 0 Helpful

Broadband

Hi, I am in the process of moving from BT Broadband and landline to EE. BT service was due to terminate 16 Sept. On 16 Sept I received email from EE to say new service is up and running. I have not yet installed new EE router because BT broadband is ...

Brinton by Explorer
  • 484 Views
  • 5 replies
  • 0 Helpful

Ethernet sockets not working

Hi!I moved my EE broadband to a new home and upgraded the speed to 100Mb/s a few weeks back. There was an engineer who came in and set up the boxes in my house.Right now my Smart Hub must be connected to the port in a fairly big white box that's plac...

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YakeYake by Investigator
  • 1863 Views
  • 13 replies
  • 5 Helpful