Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been trying unsuccessfully to open some ports that are required for a game from my PC. I've recently changed from BT Smarthub 5 to EE full fibre but the basic router functions are the same. I've added a rule for ports 2302-2303 internal and ext...
Have Broadband and phone contract with EE but pay BT line rental (copper wire). We have recently had building work done but builder has covered over our internal telephone connection. I now need a new feed into the house. I don’t know whether I hav...
Although I live in a beautiful area the speed of the internet is shocking. The maximum I can receive is 32 to the router and 22 to my laptop . I'm struggling to work as its even slower as apparently Norton is using too much and slowing down my laptop...
Hi guys, I have been looking for ways to help save myself some money and found EE broadband. I am currently paying £70 per month for BT Full Fibre broadband, my contract renewal is March 2024, I see that EE offers the same broadband for £52 for exist...
Need to leave EE broadband as moved house and no longer required broadband
I am currently the account holder for both mine and my ex-partner's broadband, we lived in separate houses. We have split up and I want to move my ex's broadband plan to a new account for him to manage. Does anyone know how I do this?EE has info on m...
Can we offer me a lower broadband fee
I know this is a years old post, but I just had a call from this same number. I ignored it as I didn't know who it was, but they've left a voicemail to say they're just checking to make sure a fault I had with my broadband was resolved. Seems legit a...
Hello,I have recently moved house and decided to move broadband supplier to yourselves. The rooter arrived last night and I followed the instructions for setting it up however we do not have 4g in the house so I think this may be causing difficulties...
