Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We are pensioners and do not have mobile phones. There is an ancient fault on BT cable in our area. Open Reach were working opposite our home yesterday. Today our phone won't work, all you get is really load static and hurts your ears. Can't phone EE...
EE won't accept my old BT WiFi login on my TV and it's frozen think I'm locked out.I'm not a BT or EE customer just use their wifi
This is the most awful experience ive ever had in setting up a router, Im a telecoms engineer myself so i know what im doing with this kind of stuff but im sat through the 20 minutes to 1 hour update again via the EE App, then it tells me it cant upd...
Hiwe have just swapped from BT to EE broadband only. i received an email on Monday to say its all ready to go and to set up the broadband.I did this and nothing is happening the box just continually shows a green light no matter how long I use it. If...
Hi, for past 3-4 days router flashing yellow for long periods of time get it back for few hours but goes straight back to flashing yellow. Working from home used all mobile data not happy how can this be fixed. Thankyou
I want to turn the wifi off as my son games all night, can we do this through the router? If so how?
Hi my name is Brian [Edited] I am Alexandra [Edited]'s partner...I live in **********re absolutely appalled at the way you have gone about your billing query...I got a phone call from a guy who works forBT..he put me on to one of your colleagues..who...
My broadband not working
Been getting really poor connection for some days now
