Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have a continuously flashing red light on my broadband, not getting internet access, all my devices are currently not working, tried all the possible solutions of turning off and on what is the issue at the moment?
Can someone help please? I have 4 ports on the smart wifi router, one of which is a WAN port. So my first question is should I be using the WAN port to plug any of my ethernet cables in? I have tried and it doesn't seem to work? My second questio...
Recently switched from BT to EE broadband, same landline etc. And the BT router looks identical to the new EE router apart from the badge and colours LOL All set up easily and operating at good speeds but I now have problems with the wifi dropping wh...
Hi there,I need to add my broadband account to my EE to change my bank details on the account but I can’t find my account number anywhere, I have called 0800 956 6134 and 150, the first number advises to call 150 but my call won’t go through??
Why do I have a 'privacy warning' under the name of my broadband when connected to home broadband on my phone? If I click on the little i for more information I get the message as screenshotted
I upgraded my Fiber to EE Full Fiber. Thinking I would finally get a fibre signal up to my apartment instead of the out 10-year outdated "Fiber to the ground floor and then copper wire up" To my surprise today I received a smart router and I'm expec...
I can't believe nobody has asked this before - I have always turned off my router at night believing this would prevent anyone accessing any of my devices fraudulently (though they are also turned off). Now I have a Smart Hub and have been turning ...
After the recent storm our Internet has knocked off and is showing a red light on the modem... How can I report this online?
I would like a sensible answer to the question I have asked numerous people at EE customer services this evening. Back story: I have an EE “smart router” with 3 connected Wi-Fi mesh discs. I was supplied with the discs (FOC) by EE a few weeks after ...
I have just received a new EE Smarthub to replace the Brightbox I was previously using for my Broadband wireless internet connection. I have set up the Smarthu, the light on the front is aqua. I can connect my mobile phone to the wireless connection ...
