Change direct debit

[Coopercowboy]

All the links for changing my direct debit do not help. The right click on my profile does not show anything to change my direct debit. Help!

[JimM11]

@Coopercowboy Have you checked out the help?

Set Up or Change Your Direct Debit | Billing Help | EE

[Coopercowboy]

Yes of course, it basically instructs you to right click on your profile to manage DD however there is no option to do it on Web browser or the app.

[JimM11]

@Coopercowboy does not say anything like that!

[Coopercowboy]

Of course it doesn't Jim, I'm just here for a laugh, obviously the amount of times every help answer sends me to that. 

[Nadiavdw]

I have the same problem can’t change my direct debit with the online instructions. Very frustrating 

[Rach_H]

Hi @Nadiavdw,

Welcome to the Community!

Are you trying to change your Direct Debit when logged into your app, or on your web browser?

Rach

[Coopercowboy]

I've tried both!

[XRaySpeX]

@Nadiavdw : You can change your bank details under Bills & Payments > Manage Direct Debit.