Extender smart wifi

[Jackmorris3]

My smart WiFi extender was working then stopped randomly now it will just flash green for 30 seconds or so then go black and not work with Ethernet 

[JimM11]

@Jackmorris3 Help link below.

Fix Problems with Smart WiFi | Broadband Help | EE

[bobpullen]

@Jackmorris3- what do you mean by 'go black'? Are you saying the LED is completely unlit?

Have you tried factory resetting the extender by inserting something into the pinhole at the rear of the device for 5 seconds or so (a green LED and reboot cycle should indicate it's been successful). Once reset, you will need to try re-pairing the device using either an Ethernet cable or by pressing the WPS buttons on the hub and extender.

[JimM11]

@bobpullen Was wondering if possibly the smart wi-fi, and IF the Router had its light switched to the off state/ then maybe the smart wi-fi follows the rule, and only goes on to indicate fault condition, then again, it may just have gone faulty who knows.