Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I would like to cancel my broadband account as I am moving country and am not longer in need of the service
My broadband router is showing a solid aqua light, the account was activated last Tuesday by an engineer so what going on
Hello, We have just join the broadband plan of Full Fibre Max 100 , with the activation date of 15 August, 2022. We are requesting to deliver the router on the date in the afternoon of 15th or 16th August, 2022, as we are not in Milton Keynes before ...
Gosh where do I start ! I called ee about 6 weeks ago to discuss the issues I was having with the broad band in a section of the house . To cut a very long story short the customer service guy suggested (even pushed me to) switch the BT fibre , stati...
Hey, on the 20th of July, I started a 12 month contract with TalkTalk, they messed up something with their system and I wasn't able to upgrade to fibre. Therefore, while being in the middle of a TalkTalk contract, I decided to order the Fibre Plus co...
I've had OpenReach out 4 times now, the first time they found a fault on the line, the other 3 they've just been resetting the line and claiming there's nothing wrong with it. I should get 32mb/s but it always ends up dropping to 20mb/s so i'm losing...
I took out broadband which is due to switch on, on the 10 august. I received an email stating; You should have received your following broadband equipment(s) by post (along with instructions on setting up your broadband). EE wireless router does this...
I was promised 900mb and I am only seeing 200ish. I moved from BT and I was getting a better speed with them. I called and was told it will take time to settle down.Sorry but I am an IT Professional and there is no settling down needed. Either the sp...
I want to keep the existing landline and number at my mother’s house whilst upgrading to superfast broadband. But EE says that’s not possible and are giving me conflicting and muffled information about transferring my contract to BT who says they can...
Anyone else having problems with their EE wifi? Ours isn’t working yet again! It went down for two days a week or so ago. And has been down again since yesterday. Very frustrating when you rely on it for wifi! Any idea when it will be back up and run...
