Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My wi-fi has a message underneath it saying weak security, It’s a bright box 2 wireless router?
Test Date: 25 Jul 2022 20:20Download: 36.4 MbpsUpload: 42.5 MbpsPing: 88 msConnection Type: Wi-FiServer: LondonExternal IP: 95.145.197.124Internal IP: 192.168.0.117Latitude: 51.4694060666691Longitude: 0.117510671597294
Afternoon,Recently moved into my new house. Just received my smart hub.The house was old and we basically stripped everything back.There is no master socket to connect my hub to. So failed at step 1 Do I need an engineer to come out to fit something?...
I have lost internet connection for last 12 hours - Isle of Bute - is this widespread of just mine?
Hi all. My moving into a new house that has EE, but the existing owners didn't notify EE that they were moving until too late. Meaning I can't switch over (not EE) to the new house for 3 weeks. Because of my work this is unacceptable. If I bought an ...
Posted in the open: @Vennwood wrote: Hi There I wonder if you can help me. I have the black EE smart router but the WIFI coverage is very poor. I have been trying to see if I can upgrade to this Smart Router with Discs (white router ?) but the EE w...
I have upgraded to full broadband this last month but I was told I would recieve 20gb data on my phone and a free years xbox game pass. I have not recieved either please can you sort thus issue for me.Thankyou Pauline
Hi my service has been cut off as I haven’t been able to pay the bill yet I can pay it in the 5th of November would it be possible to turn it back on till then
The manager in my local branch cancelled my upgrade to full fibre broadband. I am still getting emails about equipment being delivered and engineers visits. I have cancelled the direct debit they set up.
I got my EE broadband 10 days ago. Everyday I have tried to set up the smart wifi on the EE home app and each time it is saying that it can’t connect to the network. I have followed all of the instructions on the app and the suggestions on what to tr...
