Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 45291 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88104 Views
  • 11 replies
  • 12 Helpful

my wifi is very poor

my wifi is very poor please can you rectify this ASAP thanks [Mod edit: Please do not post personal information on the public board. Thanks!]

keeley76 by Visitor
  • 341 Views
  • 2 replies
  • 0 Helpful

Fibre instalation

I'm currently getting 5 mps which means that many facilities like Amazon prime aren't available. I live 30 miles west of central Manchester so not in a rural backwater. Recently, Outreach were in my road in force saying they were installing fibre alt...

Resolved! EE router blinking aqua

Himy router was working last night. I have been a customer for over 5 years now. when I woke up I noted that there is not internet and the router is blinking aqua. Please help.

Wifi

Since 8 o’clock this morning there has been no WiFi connection, has anyone else had this issue!

lilclar6 by Visitor
  • 329 Views
  • 1 replies
  • 0 Helpful

Resolved! Technical Specification - EE Smart Router

I have the latest EE Router.I'd really like to know the technical specs.Specifically the number of antennae on each band and the dbi.Does anyone have this or could they point me at somewhere?Thanks 

DaveH22 by Valued Contributor
  • 11828 Views
  • 11 replies
  • 8 Helpful

Poor Service at EE Shop in George Street, Hove UK

Back in April I visited my local EE store in George Street, Hove UK to change my Broadband to a social tariff.   I also changed my EE Mobile to a cheaper tariff which was successful.  On their advice I changed to a BT social tarrif because EE don't d...

Seaside64 by Investigator
  • 1135 Views
  • 6 replies
  • 6 Helpful