Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44124 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85377 Views
  • 11 replies
  • 12 Helpful

Fibre Max 100/300

Hi i just want to know if router supports gfast (i mean build in gfast modem) and does this need to be installed into master socet aswell?i just dont have space thx

tuke8 by Investigator
  • 751 Views
  • 19 replies
  • 0 Helpful

Broadband

Hi, I am in the process of moving from BT Broadband and landline to EE. BT service was due to terminate 16 Sept. On 16 Sept I received email from EE to say new service is up and running. I have not yet installed new EE router because BT broadband is ...

Brinton by Explorer
  • 474 Views
  • 5 replies
  • 0 Helpful

Ethernet sockets not working

Hi!I moved my EE broadband to a new home and upgraded the speed to 100Mb/s a few weeks back. There was an engineer who came in and set up the boxes in my house.Right now my Smart Hub must be connected to the port in a fairly big white box that's plac...

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YakeYake by Investigator
  • 1848 Views
  • 13 replies
  • 5 Helpful

This site can't be reached

A couple of days ago i noticed that when trying to connect to about 50% of websites it was coming up as "this site can't be reached" this is on everyday sites such as the Met Office, Argos etc some were even saying that I had lost connection even tho...

kmart66 by Investigator
  • 1060 Views
  • 6 replies
  • 4 Helpful

Re: Landline. Not receiving calls

Thanks for this! EE have only gone and changed my landline number without informing me - that means the intercom connected to my home phone no longer works not a happy customer 

Nat3000 by Visitor
  • 326 Views
  • 1 replies
  • 0 Helpful

Account Ending

My contract expires on the 10 Oct, I am not renewing as I am switching to BT who have offered a better deal and who have told me they will tell you when they are taking over my lines.I got a TXT off them today (19th Sept) to say I am now using their ...