Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi!Back at the end of July we paid EE a heft £513.61 early termination fee due to selling our house 6 months after signing into a 24 month deal.We couldn't process a home move straight away as there's been a 2 month period between us selling and us b...
please help me to connect my home internet, when i do it through the site i press check phone, everything freezes and does not move on what to do, how to apply for home broadband
EE have on their website info that states existing ee pay monthly mobile customers qualify for a lower monthly bill for broadband if I join , yet online advisor said I do not qualify, have I misread detail?.
Hi, we have been out of internet since around 4 pm, in London E17 Area. Their helpline is closed at 8:15 (website say 9pm, it says otherwise when I text them for a callback...)Can anyone give us a good way to get in touch with them to find out what's...
Hi Purchased EE FTTP broadband and openreach came out to assess property the next day. Thought theyd keep the setup date as the one I chose which was 16/08/2022. Assumed everything was ok until I realized just today there was an email a few days afte...
Hi, my EE Broadband finishes in exactly 5 weeks time and I have found a great deal with sky on line but I don't see any option to add a date I want the internet to go live on there , I've spoke to sky who say they can do this but they can't match the...
Can someone explain why I am having issues all the time my ee is down broadband is showing yellow not the first time it's happening help please is it area lock down or something?
Uh My broadband is down. Red light on the router. Turned router off for one minute and on again, no change. Area postcode xxx xxx. [Mod edit: Please do not post personal information on the public board. Thanks!]
Hi,EE mobile customer here, moving into first home tommorrow.tried to order my broadband last week for new home to get a head start in getting router sent out, then was advised to cancel as this could cause problems on the line for most recent occupa...
Broadband down in TN10 area
