Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
To put there online back on I will be later with the payment & be charge for late payment getting really frustrated with them at the moment only just sort out a query about my fone only want to block a sim card as I lost my phone for abit nxt min sta...
I have the same issue, two accounts, one for broadband, one for mobile, both contracts, both with my email address but I can't see my broadband when I'm logged into my mobile. Any ideas how to resolve? Thanks
Hi I signed up for full fibre max without land-line. Selected a date for 28-10-2022 (ie tomorrow) I have recieved an email this morning saying its now 21-11-2022 which is almost 4 weeks after the original date. Anybody any idea why that would be? I w...
My router has been flashing aqua since early this morning, I followed all the online steps checked wires etc and still not working. Can anyone help ?? Please
on the last page of the online application for Fibre Plus there was a note saying something like “it looks like a engineer needs to turn up and instal a new cable” which was not expected as I currently have BT Fibre with Halo. I had a long call with ...
i arranged an installation on 21 October for between 8:00 and 1:00 - BT Engineer came and installed phone landline. After set up I my connection on my mobile advised to wait overnight. Waited overnight and no connection. Complained to EE helpline thi...
We live in CB4 and over the last 2 weeks have seen a significant fall in our level of internet - in evenings we often have no connection at all (I have only been able to log on new by turning my phone off wifi) and when we do have connection our spee...
Just signed up for fibre/broadband today, but forgot to ask the nice lady what the "EE wireless router" has in the way of specs. Lan ports, wireless speeds and any usb ports. If it doesn't have some of these, is there a list of supported routers that...
I would like to cancel my broadband box with you please
Due to have Openreach engineer visit this coming Thursday (now Tuesday) and router has not yet arrived. Ordinarily this wouldn't be an issue but a postal strike is due tomorrow!! Can Openreach still fit fibre if my router hasn't arrived?
