Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 43687 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84185 Views
  • 11 replies
  • 12 Helpful

Intermittent Wi-Fi signal in my bedroom

I changed after 20 years from BT to EE on 25th April, 2022.I moved the router position .5m towards the office corner and approximately .5m higher onto a fixed shelf away for the old BT temporary position.The old BT Home Hub worked very well and reach...

NeilSalf by Explorer
  • 1240 Views
  • 4 replies
  • 1 Helpful

WPS on EE mini hub?

Hi all I've searched the forum but can't find what I need. In order to connect my printer it wants me to press WPS on my router. There doesn't seem to be a button for this either on the machine itself or in the router settings via http://192.168.1.1 ...

EAB25 by Established Contributor
  • 3856 Views
  • 6 replies
  • 3 Helpful

TPLink Deco M5 mesh on EE Full Fibre router

Hi, I have been investigating this all day and looking around the forums including here and not found anyone with this problem. I have EE full fibre and trying to setup a Deco M5 mesh to replace the routers wifi to improve the WiFi coverage of the ho...

Is EE broadband just rebranded BT broadband?

Hi, I currently have BT broadband, my contract comes to an end soon and I’m undecided if to stay with BT or move to EE broadband. Is BT broadband basically the same as EE, are the hubs the same/similar, what’s the advantages of switching to EE. I hav...

NW_Saint by Established Contributor
  • 3754 Views
  • 5 replies
  • 1 Helpful

Resolved! Red flashing light

I have a continuously flashing red light on my broadband, not getting internet access, all my devices are currently not working, tried all the possible solutions of turning off and on what is the issue at the moment?

Resolved! additional ethernet ports to smart wifi

Can someone help please?  I have 4 ports on the smart wifi router, one of which is a WAN port.  So my first question is should I be using the WAN port to plug any of my ethernet cables in?  I have tried and it doesn't seem to work?  My second questio...

MJ34 by Explorer
  • 2301 Views
  • 2 replies
  • 2 Helpful

How to separate 2.4 from 5ghz on router

Recently switched from BT to EE broadband, same landline etc. And the BT router looks identical to the new EE router apart from the badge and colours LOL All set up easily and operating at good speeds but I now have problems with the wifi dropping wh...

Razboy by Contributor
  • 17006 Views
  • 9 replies
  • 3 Helpful