Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44013 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85104 Views
  • 11 replies
  • 12 Helpful

Asus DSL AX82U problems

I have just bought an Asus DSL AX82U to swap for the EE Smart Hub but it seems I cannot complete the last step, and am hoping someone may be able to help me with an answer or an idea. You may spot a 'faux pas' in my set-up. First I power off the SH a...

MrX1 by Contributor
  • 2012 Views
  • 36 replies
  • 12 Helpful

Broadband speed variation

HiSince about April this year I have noticed that my broadband speed will drop from a max of up to 34mbps down to about 2mbps. I notice it when on video calls or gaming as it becomes unusable. It will then be like that for a short period of time befo...

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Re: Slow Internet

Hi, Same my internet is painfully slow, i have been told its where we live in the hills is the reason why its slow. The connection cannot handle more than one person on it at a time. I dont know what to do. I have run tests apparently its all good. I...

Cezz33 by Investigator
  • 429 Views
  • 8 replies
  • 0 Helpful