Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Slow broadband speed

Mahajan247611
Visitor

‎10-09-2024 11:13 PM

i have the EE smart router & it’s very slow. When i do speed tests I’m getting below 20 upload & download speed. I’m having the same issue w/ the ethernet cable. Gaming is also been so so laggy, it takes an hour to do a 5gb update. Please help.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎11-09-2024 12:07 AM

Which EE BB plan are you on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP